ByEmily Wax
Washington Post Foreign Service
Saturday, February 2, 2008; Page A12
NEW DELHI, Feb. 1 — In the heart of an industrial zone and up an ordinary flight of stairs, young computer engineers buzzed with activity Friday in front of a huge screen tracking Internet connectivity in this country’s booming service sector.
When Internet traffic slowed to a crawl late Wednesday after two cables were cut beneath the Mediterranean Sea, the ability of service providers such as this one to quickly reroute data became crucial for India’s hundreds of outsourcing companies. Without such expertise, those companies would be unable to communicate with clients around the world.
“It’s looking better,” said R.S. Perhar, chief operations officer of Tulip IT Services, as the movie screen-size map indicated improving connectivity with flashes of green. “We are going to beat this because we had backup options. But it was a wake-up call.”
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http://www.washingtonpost.com/wp-dyn/content/article/2008/02/01/AR2008020103078.html
